Community Help Points
Community help points are established and trusted places within communities such as libraries, voluntary organisations and/or community centres.
Help points will be:
Located at an accessible place that people can visit on a regular basis i.e. library or community centre
Able to share local knowledge and information
Friendly and approachable
Able to receive referrals via email
What do they do?
Community help points can help you to:
Access information about local services or activities
Become more confident in using the internet to help find information and solutions
Access the Staffordshire County Council and Staffordshire Connects websites or share some of the important information in them with you if you can’t access them yourself
Find out where to buy equipment and technology to make daily living easier.
Where are they?
There are community help points in every district across Staffordshire. The Staffordshire Connects website has a list of where to find the help points and how to contact them.
How can the help points be accessed?
You can access the help points by:
Phoning or emailing the help point
Sending a referral to the community help point inbox. The email address is communityhelppoints@staffordshire.gov.uk
You can also contact the Staffordshire Cares team by phone on 0300 111 8010 or email at staffordshirecares@staffordshire.gov.uk
This referral will then be shared with the person’s nearest help point and a member of staff from that help point will contact you soon
You can also visit the Support Staffordshire website to find out more about what’s happening in your local community, as well as opportunities for training and contact details for other organisations.